mangel-wurzel

 

Terms & Conditions

General transaction terms in the context of purchase agreements concluded on the website of the company with the corporate name A. Nikou - E. Liakos - I. Charalambopoulos O.E (Partnership) trading as "Beetroot" or/ and "Mangel-Wurzel", with the following particulars:

Address:
86 Themistokli Sofouli St.
GR-55131
Thessaloniki / Greece
Tel. (0030)2310421123 , (0030)2310 801409
Fax (0030)2310801400
Tax Reg. No.: 999427641 D.O.I Kalamarias
G.E.MI Registration No.: 43707206000 

Article 1: Scope - Definitions 

(1) In commercial dealings between Mangel-Wurzel (hereinafter Mangel-Wurzel) and the Customer (hereinafter the Customer) the following general transaction terms as specifically worded at the time the order is placed shall apply. Counter-terms proposed by the Customer placing an order shall not be recognized unless Mangel-Wurzel expressly approves them in writing.

(2) The Customer shall be deemed to be a consumer where the purpose of the goods and services ordered is not considered to be within the context of his business or independent professional activity. On the contrary a businessperson shall be any natural or legal person or partnership capable of entering into legal transactions, who/which when concluding the contract acts in the context of independent commercial, industrial or professional activities.

Article 2. Conclusion of contract 

(1) The Customer can choose any product from the Mangel-Wurzel collection and select it by clicking on the "Add to Basket" button. By pressing the "Place Order" button, the Customer submits a binding offer to purchase the products in his Basket. In all events, the Customer can change or check the data / information entered before placing the order. The offer can be sent or dispatched only where the Customer presses the "Accept terms" button whereby he accepts these contractual terms and in doing so incorporates them by reference into his binding offer.

(2) Mangel-Wurzel then sends the Customer an email with an automatic read receipt setting out the Customer's order which the Customer can print out by using the "Print" function. The automatic read receipt for the order simply demonstrates in writing that the Customer's order was received by Mangel-Wurzel and is not an acceptance of the order. The contract is only concluded when Mangel-Wurzel sends a statement of acceptance of the order which is contained in a separate email.

Article 3. Delivery. Product Availability 

(1) If at the time the Customer places the order the product selected by him is not available, the Customer will be notified about this in the order read receipt. If the product cannot be delivered because it is permanently out of stock, Mangel-Wurzel will not accept the order. In this case no contract is concluded.

(2) If the specific product in the Customer's order is only temporarily out of stock, Mangel-Wurzel will immediately notify the Customer of this in the order read receipt. Where delivery of the product is delayed by more than 4 weeks, the Customer is entitled to withdraw from the contract. Mangel-Wurzel is also entitled in this case to terminate the contract. Any payments the Customer may have made will be reversed. 

Article 4. Retention of ownership

Until payment in full is made, the products delivered shall remain the property of Mangel-Wurzel.

Article 5. Prices and postage charges 

(1) All prices stated on the Mangel-Wurzel website include VAT at the current rate, and the VAT information will appear when a product is placed in the Basket. Any customs fees and customs clearance charges are not included. These are notified to the customer before the contract is concluded.
(2) Information about the postage charges is sent to the Customer along with the order confirmation and such charges are payable by him. If the value of the products ordered is over € 1,500 they will be delivered to the Customer free of postage charges.
(3) Products are sent by post. If the customer wishes products to be sent by registered mail he should select that option when placing his order. The additional cost of this will be stated on the order confirmation and is payable by the customer.


Article 6. Payment method 

(1) Payments can be made using the Paypal system or by credit card. Cash on Delivery is also available for deliveries within the Greek State.

(2) The Customer's obligation to pay default interest which is 5% on top of the prime rate shall not preclude Mangel-Wurzel's right to seek further compensation for losses incurred by default.

Article 7. Liability for actual defects. Warranty 

(1) Mangel-Wurzel shall be liable for actual defects in accordance with the applicable provisions of law. 

Article 8. Liability 

(1) Customer claims for compensation are precluded. Customer claims for compensation in the case of harm to life, physical harm, damage to health or cases of infringements of material contractual obligations (main contractual obligations) and liability for harm based on deliberate or grossly negligent breach of the contractual obligations of Mangel-Wurzel, its legal representatives or agents are excluded from this. "Material contractual obligations" means those obligations which must be discharged to achieve the purpose of the contract. 
(2) Where material contractual obligations are breached Mangel-Wurzel shall only be liable for normal foreseeable losses under the contract when caused by negligence, apart from Customer claims for compensation due to harm to life, the body or health.
(3) The restrictions contained in paragraphs 1 and 2 of this Article shall also apply to Mangel-Wurzel's legal representatives or agents when the claims are raised directly in relation to them.

Article 9- Right of withdrawal 

(1) Save where the exceptions provided for in Article 10 apply, the consumer shall have a period of 14 days to withdraw from a distance or off-premises contract, without giving any reason, and without incurring any costs other than those provided in Article 4 above and in accordance to paragraph 4 of this Article.

(2) The withdrawal period referred to in paragraph 1 of this Article shall expire after 14 days from:

(a) in the case of service contracts, the day of the conclusion of the contract;

(b) in the case of sales contracts, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the goods or: (i) in the case of multiple goods ordered by the consumer in one order and delivered separately, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the last good, (ii) in the case of delivery of a good consisting of multiple lots or pieces, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the last lot or piece (iii) in the case of contracts for regular delivery of goods during defined period of time, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the first good.

(3) Before the expiry of the withdrawal period, the consumer shall inform the trader of his decision to withdraw from the contract. For this purpose, the consumer may either:

(a) use the model withdrawal form as set out in Annex I or

(b) make any other unequivocal statement setting out his decision to withdraw from the contract.

(c) Alternatively, it is given to the consumer, in addition to the possibilities referred to in this paragraph, the option to electronically fill in and submit either the model withdrawal form set out in Annex I or any other unequivocal statement on the trader’s website or mail. In those cases the trader shall communicate to the consumer an acknowledgement of receipt of such a withdrawal on a durable medium without delay.

(4) The consumer shall have exercised his right of withdrawal within the withdrawal period referred to in Article 9(2), if the communication concerning the exercise of the right of withdrawal is sent by the consumer before that period has expired.

(5) The cost of returning the goods to the trader lies on the consumer. 

 

Article 10- Exceptions from the right of withdrawal

The trader shall not provide for the right of withdrawal set out in Articles 9 in respect of distance and off-premises contracts as regards the following:

(a) the supply of goods made to the consumer’s specifications or clearly personalized (b) the supply of goods which are liable to deteriorate or expire rapidly

(c) the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery 

(d) the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items

(e) the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery

(f) the supply of a newspaper, periodical or magazine with the exception of subscription contracts for the supply of such publications

(g) contracts concluded at a public auction, auctioned items and special promotional priced items

(h) the supply of digital content which is not supplied on a tangible medium if the performance has begun with the consumer’s prior express consent and his acknowledgment that he thereby loses his right of withdrawal

 

Article 11- Effects of withdrawal

 

The exercise of the right of withdrawal shall terminate the obligations of the parties:

 

 

Article 12- Obligations of the trader in the event of withdrawal

(1) The trader shall reimburse all payments received from the consumer, including, if applicable, the costs of delivery without undue delay and in any event not later than 14 days from the day on which he is informed of the consumer’s decision to withdraw from the contract in accordance with Article 9.The trader shall carry out the reimbursement referred to in the first subparagraph using the same means of payment as the consumer used for the initial transaction, unless the consumer has expressly agreed otherwise and provided that the consumer does not incur any fees as a result of such reimbursement.

(2) Notwithstanding paragraph 1, the trader shall not be required to reimburse the supplementary costs, if the consumer has expressly opted for a type of delivery other than the least expensive type of standard delivery offered by the trader.

(3) Unless the trader has offered to collect the goods himself, with regard to sales contracts, the trader may withhold the reimbursement until he has received the goods back, or until the consumer has supplied evidence of having sent back the goods, whichever is the earliest.

Article 13- Obligations of the consumer in the event of withdrawal

(1) Unless the trader has offered to collect the goods himself, the consumer shall send back the goods or hand them over to the trader or to a person authorized by the trader to receive the goods, without undue delay and in any event not later than 14 days from the day on which he has communicated his decision to withdraw from the contract to the trader in accordance with Article 9. The deadline shall be met if the consumer sends back the goods before the period of 14 days has expired.

(2) The consumer bear the direct cost of returning the goods with the same way that he chooses to be delivered to him. In the case of off-premises contracts where the goods have been delivered to the consumer’s home at the time of the conclusion of the contract, the trader shall at his own expense collect the goods if, by their nature, those goods cannot normally be returned by post.

(3) The consumer shall only be liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods. The consumer shall in any event not be liable for diminished value of the goods where the trader has failed to provide notice of the right of withdrawal.

(4) The goods are returned to the traders address at the consumers expense using the same pack that it was delivered:

Address:

"Mangel-Wurzel" 
86 Themistokli Sofouli St. 
GR-55131
Thessaloniki / Greece 

Article 14. Personal data processing notification 

(1) Mangel-Wurzel collects Customer personal data for the purpose of implementing contracts. In this case the personal data protection rules are complied with. Without the Customer's consent Mangel-Wurzel collects, processes and uses statistical data and useable data of the customer only when that is necessary to facilitate contractual relations and to make the provision of remote services possible. 
(2) Without the Customer's consent, Mangel-Wurzel shall not use Customer date for advertising, market research or polling purposes.
(3) The Customer can always remove his/her personal data stored on the site by clicking the "My data" button on his/her profile, and changing or deleting that data. Customers are advised to consult the Mangel-Wurzel website in order to obtain information about Customer consent issues and the collection of personal data, processing and use thereof. By clicking the "Personal data security" button such information can be accessed and printed by the Customer.

Article 15. Final terms 

(1) Greek Law shall apply to contracts between Mangel-Wurzel and the Customer, and the Vienna international convention shall be precluded. 
(2) The courts at the place where Mangel-Wurzel has its registered offices shall be competent to hear all disputes between Mangel-Wurzel and the Customer.
    (1)    Even where certain of its terms are found to be ineffective, the contract shall remain binding in all other regards.

A.Nikou - E.Liakos - I.Charalambopoulos Ltd. or "Beetroot" or/ and "Mangel-Wurzel"
Address: 86 Themistokli Sofouli St.,    GR-55131, Thessaloniki, Greece
Tel./Fax: Tel. (0030)2310421123, (0030)2310 801409, Fax (0030)2310801400
Tax Reg. No.: 999427641
Thessaloniki Trade Chamber No.: 74073

 

 

Privacy Policy

Information collected about you will only be used to process your order from Mangel-Wurzel&  rsquo;s Online Shop and to fill that order, even if you have subscribed to one or more newsletters.

What information will be collected and how will it be used?

To register for Mangel-Wurzel's Online Shop you need to provide your email address and a password as well as your birthday. A check is performed using the birthday data to prevent children aged under 14 registering for the Mangel-Wurzel Online Shop.
After registering you will receive an email. By clicking on the link it contains, you confirm your registration with the Mangel-Wurzel Online Shop.

To process your order we will need your first name, surname, email address, the delivery address for the product (your phone number is optional), as well as the user name and password you used to register with the Mangel-Wurzel Online Shop. Your email address and your phone number (which is optional) are needed to ensure that we can contact you immediately if we need clarifications or information about filling your order. In addition to that, if you are paying by credit card, we need information about the type of credit card, the card number and its expiry date. 

We use your personal data solely exclusively for the purposes of the order, such as the order or delivery status and for preparing customer statistics. We use your email to send newsletters if you have registered for this service and other notices with information about special offers, services and campaigns. If you do not wish to receive newsletters or notices, you can cancel that service here. You can withdraw your consent for use of your personal data at any time in the future.

Sending your personal data to third parties.

It is our policy to use your personal data in a confidential manner only and not disclose it to third parties. To ensure that your order is fully and properly processed, we collaborate with certain service providers to whom specific data (name, surname, address) is sent in order for the transaction to be completed. Of course, this occurs only where the confidentiality of your personal data is strictly safeguarded. These are service providers which dispatch products (the post office or couriers) and handle payments (credit cards & ndash; cash on delivery).
These service providers are obliged to use your personal data only for the purpose stated and not to disclose it to third parties under any circumstances.

How do we protect your personal data?

We use the most up-to-date security system, Secure Socket Layers (SSL) on all pages of the Mangel-Wurzel Online Shop where you provide personal data (My account, My Basket, Subscribe to newsletter). That data is immediately encrypted when sent. 
All information relating to your personal data (credit card number, name-surname, address) is placed in a protected database in partially encoded format.

What are cookies?

Cookies are small files which are necessary to identify you as a user. Session-IDs are stored by the browser during a connection on the hard disk. They take up minimal space and do not have any negative effect on the computer. Cookies do not contain specific personal data.

Will Mangel-Wurzel use my personal data in the future for another purpose?

Mangel-Wurzel does not disclose personal data to third parties unless you have consented to that. You can check and change your personal data at any time. You can always refuse to allow your personal data to be used any more. In that case we completely delete your personal data. Data used to settle accounts or keep accounting books are not included in the deletion.

Mangel-Wurzel's tips to how to ensure better security 

Never disclose your password to others.
Use a secure password such as a combination of letters and numbers. 
Change your password at regular intervals. 
When surfing the net use a SSL-secure browser. 
If using a computer in a public place (such as an internet caf & eacute;) or a computer that other people use (in an office for example) we recommend that after the end of your session you Log Off to prevent unauthorised persons using your username to make purchases on the Mangel-Wurzel Online Shop.

Except as otherwise noted, any and all text, images, designs, marks, and other content of this Website ("Content") is copyrighted, trademarked, protected by trade dress, or otherwise proprietary to Mangel-Wurzel. Mangel-Wurzel authorizes you to view the Content and to download and print the Content for your own personal and noncommercial use. You may not modify the Content or remove any copyright, trademark, or other proprietary notices from the Content.

All rights reserved. By your use of the Website, you represent and warrant that your use of the Content will be consistent with this license and that you will not infringe or violate the rights of any other party, including Mangel-Wurzel, or breach any contract with or legal duty to any other party. Mangel-Wurzel reserves all rights not expressly granted herein.

If you believe that any item of the Content has been copied and is accessible on this Website in a way that constitutes copyright infringement or the infringement of any other intellectual property rights, please notify Mangel-Wurzel as soon as possible so that Mangel-Wurzel may act promptly and appropriately.

 

 

APPENDIX I

 Withdrawal Form from a distance or off-premises contract

(Fill in the form and return it to the trader's address stated above)

 

 

 

 

  • I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods ............................................

 

  • Ordered on ...................... and received on .................................

 

 

  • Consumer's signature 
  • Date--/--/--- 

 

 

Συμπληρώστε και επιστρέψτε το παρόν έντυπο μόνο εάν επιθυμείτε να υπαναχωρήσετε από τη σύμβαση) 

 

 

 

  • Γνωστοποιώ/Γνωστοποιούμε (*) με την παρούσα ότι υπαναχωρώ/υπαναχωρούμε (*) από τη σύμβασή μου/μας (*) πώλησης των ακόλουθων αγαθών (*)/παροχής της ακόλουθης υπηρεσίας (*) 

 

  • Που παραγγέλθηκε(-αν) στις --/--/---- (*) / που παρελήφθη(-σαν) στις --/--/----(*)
  •  
  • Υπογραφή καταναλωτή(-ών) (μόνο εάν το παρόν έντυπο κοινοποιηθεί σε χαρτί
  • Ημερομηνία  --/--/--- 

-----------------------------------------------------

(*) Διαγράφεται η περιττή ένδειξη.

Except as otherwise noted, any and all text, images, designs, marks, and other content of this Website ("Content") is copyrighted, trademarked, protected by trade dress, or otherwise proprietary to Mangel-Wurzel. Mangel-Wurzel authorizes you to view the Content and to download and print the Content for your own personal and noncommercial use. You may not modify the Content or remove any copyright, trademark, or other proprietary notices from the Content.

All rights reserved. By your use of the Website, you represent and warrant that your use of the Content will be consistent with this license and that you will not infringe or violate the rights of any other party, including Mangel-Wurzel, or breach any contract with or legal duty to any other party. Mangel-Wurzel reserves all rights not expressly granted herein.

If you believe that any item of the Content has been copied and is accessible on this Website in a way that constitutes copyright infringement or the infringement of any other intellectual property rights, please notify Mangel-Wurzel as soon as possible so that Mangel-Wurzel may act promptly and appropriately.

Copyright Policy